Privacy Policy

/ Privacy Policy

Effective November 11, 2024

ONLINE PRIVACY POLICY

Thank you for visiting this website (this "Site"), which is owned and operated by Real Property Maintenance, LLC. (“Real HVAC Services “we,” “us,” and “our”). Real HVAC Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services, including SMS communications.

SCOPE OF THIS POLICY

This online privacy policy (this "Policy") applies only to information collected through Real Property Maintenance, LLC. owned websites on which it is posted. It does not apply to third-party platforms on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person.

Some of the information we collect through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be non-personally identifiable, such as information collected by cookies.

This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.

YOUR CONSENT

By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this Site. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided.

OUR TERMS OF USE

This Policy is part of the Terms of Use that govern your use of this Site.

YOUR CHOICES

In General, we respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving cookies. We may ask you to indicate your choices at the time and on the page where you provide your information.

Do Not Track Mechanisms. California law requires this Policy to address how we respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.

Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your information. If at any time you wish to be taken off our mailing lists, please contact us using the information provided.

THIS POLICY MAY CHANGE

Real Property Maintenance, LLC. reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site.

Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

INFORMATION WE COLLECT

Information You Manually Provide. Real Property Maintenance, LLC. collects the information you manually provide (using your keyboard, mouse, or touch pad) when you use this Site, for example, we collect the information you provide when you request service, send us questions, subscribe to marketing communications, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information.

Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Twitter). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile.

Information from your browser or device. Real Property Maintenance, LLC. collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.

Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:

  • Collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page;
  • Support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;
  • Personalize your experience when you use this Site; and
  • Improve our marketing efforts, including through use of targeted advertising.
  • The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

INFORMATION ABOUT THIRD-PARTY COOKIES

In addition to the cookies Real Property Maintenance, LLC. delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites.

Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across non affiliated websites and/or delivering targeted advertisements either on this Site or on other websites.

You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Real Property Maintenance, LLC.

SMS and 10DLC Compliance

In compliance with 10DLC (10-Digit Long Code) regulations, we may collect your phone number to send you SMS updates, reminders, and marketing messages with your consent. By providing your number, you consent to receive such messages. You can opt-out at any time by replying “STOP” to any message, or by contacting us directly.

Information Use

Your information is used solely to improve our services, respond to your requests, send you updates, and personalize your experience with us. We do not sell, trade, or share your information with third parties except as required by law.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, please understand that no method of transmission over the Internet is 100% secure.

Policy Updates

We may update this policy periodically. Please review it regularly for any changes.

Contact Us

For questions or concerns regarding our Privacy Policy, please contact us at 410-860-1277.

What Our Delmarva Customers Have To Say

HVAC and Plumbing Licenses

MD 18106, MD 886, DE HM-0000736, DE PL-0002392, NC 20239, VA 2710032467

Real HVAC Services, Plumbing and Heating, Salisbury, MD